Cambs Compressors Newsletter Winter 2021

www.cambscompressors.co.uk Compressor Knowledge Banked! With at the addition of ‘IT guru’ Charlie Colquhoun, the roll-out of our Enterprise Resource Planning (ERP) software to manage our business is well on target and Mark can’t wait! All the critical business information ‘one click’ away Mark and the team can’t wait until the roll-out is complete, as they have to have all the relevant paper based files to hand. As you can see, in Mark’s case this is a large plastic crate, which is loaded with all current prospective and current enquiries, so he has the information to hand at all times. With the new system, all of this will be available digitally and via any device capable of accessing the internet. Keeping on track to deliver the best Compressed Air solutions, support and maintenance There’s no doubt that having Charlie focused upon populating the new ERP system with the relevant ‘cleansed content’ that Cambs Compressors provides will be a lot more efficient. It means we’ll be even better positioned to help customers receive the most efficient service levels. This new system will allow our engineers to have all the information they need at a mouse click when on site. Client’s compressed air system profile and history will be instantly accessible. Features of our new system and how they benefit customers The new system will make the administration and management process much more efficient. From routine maintenance schedules, to responding to emergency call- outs and everything in between. The support team will have access to realtime information and be better equipped to support our customers. Engineers will have information at a click when on site, which means your compressed air system profile and history is instantly accessible. This should make planning visits and responding to issues much more efficient. Jobs are recorded instantly, which means company-wide communication is instant and any parts or components required can be ordered without delay. Because it’s tailored to the complexities and unique workflows of our business, it should enable us to provide even higher service levels as we can streamline operations. Cloud based ERP system investment driving efficiencies The Cambs Compressors cloud-based ERP systems will manage customer records, assets and help us to provide enhanced levels of support. When fully integrated, the cloud-based business system will manage all aspects of Cambs Compressors. Cambs Compressors sign up to the Armed Forces Covenant Calibration, servicing and qualifying training Cambs Compressors delivered awareness training on their DAC (compressed air dryers) and their noise reduction solution, housed within the arktic™ biobank product. UK staff and global representatives understanding enhanced SPT Life Sciences, a global group of innovative technology companies focused on supporting the life sciences industry to deliver more effective research. SPT Labtech, one of the group companies, designs and manufactures solutions for sample management, liquid handling and multiplexed detection in drug discovery. A product aimed at supporting the life sciences industry to deliver more effective research At the heart of successful drug discovery is the management and storage of samples at the correct temperature and conditions. This means anyone involved in the installation, commissioning and maintenance must be trained so they understand how calibration, servicing and the qualifying of the system is to be carried out. Cambs Compressors fulfill this support within Europe. Training on compressed air drying and noise reduction solution developed by Cambs Compressors We’ve signed up to the Armed Forces Covenant, making a commitment to supporting the armed forces community. Working together to support the armed forces community The aim of the covenant is to encourage businesses, communities and individuals to work together with the military to offer support to service personnel and their families as well as reservists and veterans. The covenant highlights the moral obligation owed to the Armed Forces and by signing the covenant, Cambs Compressors recognises the value serving personnel, reservists, veterans and military families bring to our business. Cambs Compressors has a history of supporting the Armed Forces As an ex-member of the Territorial Army, Mark understands first hand the discipline and character of those who have served. Craig Turner exemplifies the qualities ex- service personnel bring to the working environment. Craig joined the Royal Engineers in Nov 1988 and through a career spanning 25 years took part in 7 operation tours. Craig saw action in the Gulf War, completed two tours of Bosnia and one in Kosovo. He returned for two further tours of Iraq and completed a tour of Afghanistan. With two posts in Bomb disposal, and instructing for 3 years at the Royal School of Military Engineering, Craig finally left the Army as Warrant Officer in 2013 and joined Cambs Compressors.