It's always rewarding to win new business, and even better to renew old acquaintances.

24/7 Production needs 24/7 breakdown cover

When a precision engineering company which produces products for a wide range of industry sectors had a compressor breakdown, they couldn't afford to wait. The lack of response from their incumbent compressor services provider was creating a serious problem and the issue needed resolving asap. The Managing Director had worked with Cambs Compressors at a previous company. As the seconds ticked by he informed his team to call Cambs Compressors out of hours emergency number.

Calls answered 24/7 and triaged for the fastest possible response

When out of hours emergency calls are taken from clients experiencing serious compressor breakdowns, the Cambs Compressors team has a triage process. The process of quickly examining the issues in order to establish what's causing the failure can often get the client up and running in a few minutes – without the need for a call-out. Modern communications mean that video calls are able to provide a quick tour of a facility, inspection of a compressor or critical component. This quick, pragmatic response was exactly what the breakdown required – and the issue was identified and a stop-gap measure implemented to get the manufacturing process back up and running.

Getting the compressed air system back up is paramount

Where a triage call fails to solve the problem, a mobile compressor can be deployed and a temporary solution can be implemented. The key thing we focus on at Cambs Compressors is getting the customer back up and running as quickly as possible.